RETURNS AND REFUNDS POLICY

Thanks for shopping at http://www.vikasspacetohang.com

If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

PLEASE NOTE:
We are not able to offer returns or refunds on digital products. If you run into an issue, please contact us.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

PLEASE NOTE:
We are not able to offer returns or refunds on commission pieces. Please make sure to provide all the information you require prior to making a commitment for the commission embroidery. You must also adhere to the Commissions T&Cs prior to making a commitment to purchase commissioned art.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of shipping will be deducted from your refund.

CONTACT

If you have any questions on how to return your item to us, contact us.

Email: vika@vikasspacetohang.com